Shipping Policy

Where We Deliver

We currently serve customers in South Africa. Zambia delivery is paused until the store confirms a suitable operator and real rates. An order is prepared for fulfilment after online payment has been confirmed.

South Africa

PAXI delivers to a customer-selected PAXI collection point. The available 5 kg options are 7–9 business days at R59.95 and 3–5 business days at R109.95.

The Courier Guy delivers to a physical home or office address. Its price varies by destination and parcel, so the owner confirms the delivery quote before emailing a secure Payfast payment link.

Tracking and Collection Details

When an order is shipped, the customer receives an email containing the carrier's tracking number, tracking link, or collection note when supplied by the delivery provider. Blends & Beyond does not operate a separate public tracking dashboard.

Delivery Problems

Please report a missing, damaged, or incorrect order within seven days of receipt. Email lashedbychels23@gmail.com or WhatsApp +27 72 466 8534 with the order number and supporting photographs where relevant.

Delivery times are provider estimates and may be affected by weekends, public holidays, customs, remote destinations, or events outside the store's control.